Privacy Policy

Welcome to Forigiu.com ("we," "our," or "us"). At Forigiu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our mattress manufacturing services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

1. Information We Collect

We collect information in the following ways:

• Information You Provide: When you make a purchase, register an account, sign up for our newsletter, participate in a survey, or contact us, we collect personal information such as your name, email address, postal address, phone number, and payment information.
• Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze trends, administer the website, track users' movements, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our mattress products
• Provide customer service and respond to your inquiries
• Send administrative information, such as updates to our terms, conditions, and policies
• Send marketing communications about our products, services, and promotions
• Personalize your experience and deliver content relevant to your interests
• Improve our website, products, and services
• Conduct research and analysis to better understand our customers
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: We process your data when you have given explicit consent.
• Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., to fulfill your mattress order).
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

4. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network architecture
• Regular backups

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and customize content to your preferences.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Help us analyze how visitors use our website.
• Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact your experience on our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.